FAQs
FREQUENTLY ASKED QUESTIONS
Everything You Need to Know About Francis Therapy
Have questions about our products, shipping, or returns? We’ve gathered the most common ones to help you out quickly.
What makes Francis Therapy different?
Our approach combines the benefits of aromatherapy with intentional self-care rituals. We believe healing begins by creating space to reconnect with yourself through mindful practices, therapeutic essential oils, and personalised guidance.
What are Therapy Roller oils?
Our Therapy Roller oils are hand-blended aromatherapy oils created with carefully selected essential oils. Each blend is designed around a different emotional or wellbeing intention, such as grounding, self-love, protection, or focus.
Are your roller oils made with natural ingredients?
Yes. Every Therapy Roller oils is handcrafted using high-quality carrier oils and pure essential oils, carefully blended to support your daily wellbeing rituals.
What does "crystal-infused" mean?
Our oils are energetically inspired by crystals associated with each blend's intention. The focus is on creating a mindful ritual and symbolic connection with each product.
How do I use my Therapy Roller Oil?
- Wrists
- Neck
- Behind the ears
- Temples (avoiding eyes)
- Chest
Take a few slow breaths and allow the aroma to become part of your daily ritual.
How often should I use it?
- In the morning
- Before meditation
- During work
- Before sleep
- Whenever they need a mindful pause
Which Therapy blend is right for me?
Each blend has its own purpose:
Ground Therapy — Stability, balance and feeling supported.
Heart Therapy — Self-love, compassion and emotional healing.
Awaken Therapy — Motivation, confidence and fresh beginnings.
Cleanse Therapy — Clearing stagnant energy and resetting your space.
Which Therapy blend is right for me?
Each blend has its own purpose:
Ground Therapy — Stability, balance and feeling supported.
Heart Therapy — Self-love, compassion and emotional healing.
Awaken Therapy — Motivation, confidence and fresh beginnings.
Cleanse Therapy — Clearing stagnant energy and resetting your space.
Protect Therapy — Boundaries, resilience and inner strength.
Choose the blend that best reflects what you need most at this moment.
Can I use more than one Therapy Roller Oil?
Absolutely. Many people build a ritual collection and use different blends depending on their mood, intention, or time of day.
Are your products suitable for sensitive skin?
Our blends are diluted for topical use, but we always recommend carrying out a patch test before first use. If irritation occurs, discontinue use.
Are your products vegan and cruelty-free?
Where possible, we choose ingredients that align with ethical and cruelty-free values. Please check individual product pages for full ingredient information.
Are your products suitable during pregnancy?
Some essential oils are not recommended during pregnancy or while breastfeeding. If you are pregnant, nursing, or under medical care, please consult your healthcare professional before use.
Are your products a replacement for medical treatment?
No. Francis Therapy products are designed to support wellbeing and self-care. They are not intended to diagnose, treat, cure, or prevent any medical condition and should not replace professional medical advice.
What are One-to-One Soul Guidance Sessions?
These are personalised 60-minute sessions designed to help you reconnect with yourself. Together, we'll explore areas such as purpose, personal growth, emotional healing, inner child work, and spiritual development in a compassionate, supportive space
How long will my Therapy Roller oil last?
This depends on how often you use it, but with regular daily application, a 10ml roller oil typically lasts several weeks to a few months.
How can I begin my healing journey?
GET IN TOUCH
Have Enquiries? Contact us!
Whether you have a question about our therapy collections, need help choosing the right product, or simply want to learn more about Francis Therapy, we’re here to help.